1- About Internet Domains

What is a domain name?
Computers connected to the Internet have unique numerical addresses so that electronic information is delivered to the right place. The domain name system (DNS) translates the numerical addresses of computers into more user-friendly names. The resulting domain names are easy to recall and help people to find information on the Internet. Domain names are used to identify particular web pages.

Who is the owner of a domain name?
The legal owner of a Domain Name is the individual or company whose name is listed at the time of registration. The owner or registrant remains the owner of a Domain Name regardless of whether the administrative contact has been changed since then. The only way to legally change the ownership of a Domain Name is to undergo a Transfer of Domain Name.

How to transfer a domain name?
Request to transfer a domain name to another registrar can be made through the administrator email used for the domain name account.

However, you cannot renew/transfer a domain if :

1. The domain has already been (registered or transferred) less than 60 days ago with another registration company.
2. Your previous registrar has the name locked for either non-payment, or at your request.
3. The domain has already passed its expiration date or is about to expire within 20 days.
4. You do not have access to the registered Admin Contact E-mail for your domain, or the person listed on your domain's Admin Contact email doesn't approve the transfer within 5 days after initial transfer request.

Who is the administrative contact?
This person is authorized to make decisions on behalf of the owner and perform most domain management functions on behalf of the owner. The administrative contact is also the person or organization that answers legal questions about the Domain Name. Generally the owner or an authorized person from your company is the administrative contact.

What are Name Servers?
Name servers are what route Internet traffic to the physical server location of your website. When someone types your domain name into their web browser, name servers are what point them to the server your website is hosted on.

2 - About Emails

I can't send email via your server. What's wrong?
Our SMTP servers are configured as secure relays. This means that you cannot simply reference "mail.yourdomain.com" as an Outgoing mailserver unless you successfully log in via one of your pop3 accounts at "mail.yourdomain.com' before you try to send. This is a mandatory setting to prevent spammers from using our mailservers as havens for unsolicited email. If you are getting a "relaying prohibited" or "disconnected by administrator" error, it means that you haven't logged into the pop3 server at your domain before you tried to send through the smtp server at your domain. To log in, you need to check for mail first.

How do I access webmail with my browser?
http://yourdomain.com/webmail/ (Replace yourdomain.com with your actual domain name) Log in with the pop account username(Username@domain.com) and password that you set in control panel(Mail Menu).

3 - About HTML

Should I use HTM or HTML Extension?
When you save an HTML file, you can use either the .htm or the .html extension. We have used .htm in our examples. It might be a bad habit inherited from the past when some of the commonly used software only allowed three letter extensions. With newer software we think it will be perfectly safe to use .html

After I have edited an HTML file, I cannot view the result in my browser. Why?
Make sure that you have saved the file with a proper name and extension like "c:\mypage.htm". Also make sure that you use the same name when you open the file in your browser.

I have tried to edit an HTML file but the changes don't show in the browser. Why?
The browser caches your pages so it doesn't have to read the same page twice. When you have changed a page, the browser doesn't know that. Use the browser's refresh/reload button to force the browser to read the edited page.

What browser should I use?
You can do all the training with all of the common browsers, like Internet Explorer, Mozilla, Netscape, or Opera. However, some of the examples in our advanced classes require the latest versions of the browsers.

Does my computer have to run Windows? What about a Mac?
You can do all your training on a non-Windows computer like a Mac. However, some of the examples in our advanced classes require a newer version of Windows, like Windows 98 or Windows 2000.